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Dental emergency · Riviera del Conero

A dental emergency on holiday at the Conero? We're about 20 minutes away.

Broken tooth, lost crown, toothache or a brace problem while you're in Sirolo, Numana or Portonovo? Message us on WhatsApp: we reply from the practice and give you the first available slot.

Message us now on WhatsApp 5.0 · 83 reviews on Google
From Sirolo ~20 min Numana ~20 min Portonovo ~25 min Loreto ~15 min

Emergency visit €30–65 · written estimate before any treatment, pay by card.

Write to us in your language: we reply in English or Italian. In August too.

Prefer to call? +39 353 472 2085 / landline 071 717 997

What happens when you message us

1

Message us on WhatsApp

Tell us what happened, with a photo if you like. In English or Italian.

2

We reply from the practice

We assess the urgency and give you the first available slot.

3

Come to the practice

We're in Osimo, about 20 minutes from the Conero beaches. Free parking.

What to do, symptom by symptom

Find your case. For each one: what to do right now, what to avoid, and when it's best to be seen within 24 hours.

Abscess or swollen gum: what should I do?

An abscess is a collection of pus from inflammation: it causes throbbing pain and swelling. It needs prompt treatment because it tends to get worse. A painkiller eases the symptom but doesn't solve the cause: you need to be seen.

Do: rinse with warm salty water, take a painkiller as per the leaflet, contact us.

Avoid: cutting the swelling yourself or placing aspirin on the gum (it burns it).

⏱️ Within 24h if the swelling grows. With fever or difficulty swallowing → 112 / Emergency Room.

I've broken or chipped a tooth: is it urgent?

It depends. A small painless chip can wait; a broken tooth with pain, a sharp edge or an exposed nerve should be seen soon to protect it and avoid infection. Keep the fragment, if you find it.

Do: rinse with water, apply cold outside the cheek, keep the piece (even in milk).

Avoid: chewing on that side and using non-dental glues.

⏱️ Within 24h if there's pain or the tooth is badly broken.

My crown, cap or veneer came off: what do I do?

It happens often on holiday and is rarely a serious emergency, but the tooth underneath is left exposed and sensitive. Keep the crown: it can often be re-cemented. If you have no pain, you can manage until the visit.

Do: keep the crown clean; dental adhesive cream from the pharmacy is fine to hold it in place.

Avoid: super-glue or household glues: they damage the tooth and the crown.

⏱️ Within 24-48h if you feel pain or strong cold sensitivity on the exposed tooth.

I've lost a filling: can it wait?

A lost filling is usually not an emergency, but it leaves a cavity where food collects and which can become sensitive. Keep it clean and contact us for a temporary solution to get you home.

Do: rinse after meals, chew on the other side, take a painkiller if needed.

Avoid: ignoring it for days if it becomes painful.

⏱️ Within 24h if sharp pain or strong sensitivity appears.

A tooth was knocked out (dive, rocks, sport): what do I do?

A knocked-out tooth is a true emergency: the chances of saving it drop with every passing minute. Hold it by the crown (the white part), not the root, and contact us straight away.

Do: if it's clean, try to place it back in the socket; otherwise keep it in milk and come immediately.

Avoid: scrubbing the root or letting it dry out.

If a child loses a baby (milk) tooth, it should not be put back in: keep it anyway and message us, we'll assess whether a check-up is needed.

⏱️ Immediately (ideally within an hour). With a head injury → 112 / Emergency Room.

My wisdom tooth hurts (swelling at the back): what do I do?

It's often pericoronitis: the gum around the wisdom tooth becomes inflamed. It causes pain, swelling and sometimes difficulty opening the mouth. Rinses help, but if it worsens it should be seen.

Do: rinse with warm salty water, clean the area gently, take a painkiller.

Avoid: heat on the cheek, which increases the swelling.

⏱️ Within 24h if you can't open your mouth properly or a fever appears.

I have pain or swelling around an implant: is it serious?

Pain, swelling or bleeding around an implant should always be checked: they can point to inflammation of the tissues (peri-implantitis) that is best not ignored. Contact us to understand the situation.

Do: gently clean the area, rinse, and message us describing since when.

Avoid: forcing with toothpicks or waiting for it to "pass on its own".

⏱️ Within 24-48h; with significant swelling or fever, sooner.

My child's brace bracket came off or the wire is poking: what do I do?

It often happens to teenagers on holiday. It's rarely serious, but a poking wire is annoying. It can be eased and managed until a visit, without ruining the holiday.

Do: cover the tip with orthodontic wax (from the pharmacy); keep any detached bracket.

Avoid: cutting the wire yourselves unless strictly necessary.

⏱️ Within 1-2 days; immediately if the wire painfully cuts the cheek.

You're on holiday: we solve the emergency, we don't pile on extra work

Our goal is to take away your pain and get you back to your holiday. In an emergency we stabilise the situation; the definitive treatment you can plan calmly, here or with your own dentist back home. You decide, with all the information in hand.

Dr. Galeazzi is an expert in periodontology and implantology and works according to the EFP (European Federation of Periodontology) and SIdP (Italian Society of Periodontology) guidelines. No miracle promises: we explain what you have and what the options are.

Did you ask at your hotel or host?

It's the first thing people do, and that's normal. Reception will probably give you a name. Before you go, though, ask yourself three things:

  1. Does that dentist speak your language, or will you communicate with gestures while in pain?
  2. Are they reachable in August too and do they actually handle emergencies?
  3. Will they give you the itemised invoice and certificate of urgent care your insurance requires?

If the answer is "I don't know", message us first: we reply in English, we handle emergencies and we give you all the documentation.

How much does an emergency visit cost

The emergency visit costs between €30 and €65, depending on the X-rays needed to assess the problem. That's what you pay to be seen, get a clear diagnosis and know what to do.

The cost of any treatment depends on what we find — a filling, re-cementing a crown or a root canal are different procedures. That's why we tell you before we proceed, with a written estimate: no surprises, you decide with the price in front of you.

You can pay by card; we issue a receipt and invoice, also useful for your insurance.

Documents for your insurance

The European Health Insurance Card (EHIC), and the UK GHIC, only cover public healthcare, not a private practice: for treatment with us, reimbursement goes through your travel insurance (or sometimes your credit card). We give you everything you need to claim it:

  • Itemised invoice (in English on request) with diagnosis, treatment and amount;
  • Certificate of urgent, unplanned care — this is what insurers require;
  • Payment receipt. You can pay by card.

Reimbursement depends on your policy: we provide the correct documentation, we cannot guarantee the refund.

Who will treat you

Dr. Nicolò Galeazzi, expert in periodontology and implantology in Osimo, on the Riviera del Conero

Dr. Nicolò Galeazzi — expert in periodontology and implantology, Medical Director of the Bios Center polyclinic in Osimo (province of Ancona). Level II Master's in Periodontology at the Gemelli Polyclinic in Rome, Full Member of SIdP (Italian Society of Periodontology and Implantology) and registered with the Order of Dentists of Ancona (no. 702).

Author of the books «Combatti la Parodontite» and «Denti Fissi, Niente Ansia», with a paper published in an international scientific journal. He works to European EFP guidelines and replies in English: even far from home you'll find a qualified reference and a real person on the other side of the message.

🎓 Master's in Periodontology (Gemelli) 🏛️ Full Member SIdP 📖 Author of two books 🇪🇺 EFP guidelines 🗣️ We reply in English

✔︎ Medical content reviewed by Dr. Nicolò Galeazzi · June 2026

5.0 on Google 83 patient reviews · read them on Google →

How to reach us from the Conero resorts

Bios Center Polyclinic · Via Ticino 20, Osimo (AN). Free parking in front of the practice.

~20 minfrom Sirolo (SP1 Conero)
~20 minfrom Numana / Marcelli
~25 minfrom Portonovo
~15 minfrom Loreto
~20 minfrom Porto Recanati
~12 minfrom Camerano
📍 Open in Google Maps and get directions

Frequently asked questions

How much does an emergency visit cost?
The emergency visit costs between €30 and €65, depending on the X-rays needed to assess the problem. The cost of any treatment depends on what we find and we tell you before we proceed, with a written estimate: no surprises.
Can you see me today?
We prioritise emergencies, but we can't guarantee a same-day visit: it depends on the diary. Message us on WhatsApp describing the problem and we'll give you the first available slot, in the summer months too.
Can I message you on behalf of a family member or someone I'm with?
Of course. You can contact us for a child, your partner or the person you're on holiday with: describe the problem, with a photo if you can, and we'll arrange the visit. The person in pain doesn't have to write themselves.
Do you speak English? I don't speak Italian.
Yes. You can write to us in your language on WhatsApp (the app translates automatically) and we reply in English or Italian.
How far are you from the Conero beaches?
The practice is in Osimo: about 20 minutes from Sirolo and Numana, 25 from Portonovo, 15 from Loreto. We're not on the coast, but we're around twenty minutes from the beaches, with free parking in front of the practice.
Are you open in August and at weekends?
The practice is open Monday to Friday. In August and at weekends you can still message us on WhatsApp: we read the messages and give you the first available slot. For true out-of-hours emergencies, call 112 (the single European emergency number) or go to the Emergency Room.
Will my travel insurance reimburse me?
We provide the itemised invoice (in English on request) and a certificate of urgent, unplanned care: this is the documentation travel insurers require. Reimbursement depends on your policy, so we can't guarantee it.
Is the European Health Insurance Card (EHIC/GHIC) enough?
No: the EHIC (and the UK GHIC) only applies in the public health service, not in a private practice. For treatment with us, reimbursement goes through your travel insurance or, in some cases, your credit card.
Can I pay by card?
Yes, you can pay by card. We issue a receipt and invoice, also useful for your insurance.
Do I need to book online?
No. A WhatsApp message is enough: it's the quickest way to describe the emergency, with a photo if you like, and get a reply from the practice.
What should I bring to the visit?
Bring an ID document (ID card or passport) and, if you have one, your travel insurance or the European Health Insurance Card (EHIC/GHIC). If you kept the tooth, the fragment or the lost crown, bring them with you.
Do you also see children?
Yes. We handle dental emergencies in younger patients too: a tooth broken in the pool, a knock during sport, a brace bracket that comes off. With children we always proceed gently, without frightening them.
Will you start a long, expensive treatment while I'm on holiday?
No. In an emergency we solve the problem and get you back to your holiday. The definitive treatment you plan calmly, here or with your dentist at home: you decide with all the information.
Will it hurt if I'm already in pain?
We work with anaesthesia and gentle techniques to manage pain. We don't promise the complete absence of discomfort, but we explain step by step what we're doing.
My child has a problem with their brace: do you deal with that?
Yes. For a detached bracket or a poking wire we can ease and manage the emergency. In the meantime, orthodontic wax from the pharmacy covers the tip that's bothering them.
Is going to the pharmacy enough?
The pharmacy can give you temporary relief (a painkiller, orthodontic wax, adhesive cream for a crown): useful while you wait, but it eases the symptom, it doesn't cure the tooth. Most emergencies still need a visit.
When should I go to the Emergency Room instead of you?
For swelling with fever, difficulty breathing or swallowing, head injuries or bleeding that won't stop: call 112 (the single European emergency number) or go to the Emergency Room. For a broken tooth, a lost crown, a lost filling or toothache, the dentist is the right choice.

Have a dental emergency on the Conero?

Message us now on WhatsApp: we reply from the practice, in English too, and give you the first available slot.

Message us now on WhatsApp